Emotional intelligence (EI and also known as EQ) is defined as the ability to identify, comprehend, and manage our emotions. This is challenging for leaders who are trying to ascertain each team member’s emotional intelligence because EQ will affect one’s behaviors which in turn impacts other people on the team. It is usually easier to … Read more
Although this word could be interpreted as a bad thing when it comes to a team, it is actually beneficial to have a deviant amongst the members. A deviant is the person that “departs from the norm”. In other words, this individual plays a devil’s advocate by questioning and/or challenging other members of the team … Read more
The definition of an 8 ball is “being stuck in a hard, unfavorable or uncomfortable position.” During our careers, most people feel at one point or another that they are in a difficult position either with their boss, coworkers, clients, or even their subordinates. By not communicating effectively, the situation can escalate and be a … Read more
Drinking tea with others is a ritual in many countries. Surprisingly, Turkey and Morocco consume more tea than countries we would normally think of, like England. For some there is a protocol on how it should be prepared and drunk, and some may even make it more ceremonial. The bigger issue is that it is … Read more