Define Your Year

Many people make New Year’s Resolutions but find it hard to achieve those goals. Some of the reasons are that they are either too vague or unrealistic, but usually it is because it is hard to stick with it. Motivation takes a lot of discipline, and some may realize that it just isn’t worth the … Read more

Weeding Out

I love to garden so I find this time of year a bit sad.  Although many of my plants and bushes have turned into pretty shades of brown, yellow, orange, and rust color, it still is upsetting that winter will soon be here. I also can’t stand pulling out my vegetable plants that are all … Read more

Ditto Data

I recently completed a series of trainings for a trade association centered around effective leadership practices.  When we were working on the communications module, it became clear that these individuals were being asked for information multiple times which was taking them away from more important responsibilities. Collectively we discussed why this occurs so frequently. Was … Read more

Lunchbox Mentality

Forget what Hallmark and others say that January 1st kicks off the new year. I always feel that the new year for me starts the Tuesday after Labor Day. This view started even before I became an Adjunct Professor but obviously it means even more now. It is a time for a fresh start with … Read more

THE BEST Customer Experience

I don’t care what industry your company, non-profit, government agency, etc. is in, the bottom line is that everyone needs to provide the best customer experience. Although I have blogged about values, and mission and vision statements, the sole purpose of any organization really is to give their customers/clients/partners the optimal effort necessary to make … Read more

Insecurity and Jealousy

It seems that there is an uptick in the number of employees complaining that their bosses are micromanaging more, or at least trying to be a bit more controlling than they used to be.  I used to think that it was this way because leaders’ roles are multi-faceted so trying to minimize mistakes and reduce … Read more

Silence is Golden

This phrase means that it is better to say nothing than to speak.  It was also a title of a song that was recorded by the American rock band the Four Seasons. After reading Gretchen Rubin’s book, Life in Five Senses, I feel that silence also means tuning out all the “noise” that we are … Read more

Toxic People are Like Moldy Fruit

Think about this – you have a piece of fruit that has been sitting on your counter for a while.  On the outside, it looks “perfectly fine”. No brown spots or blemishes. You bite into it and you think it is OK but on the second (or third) bite you encounter mold. You immediately get … Read more

Busy Bees

I could say that I have not posted a blog in a couple of weeks because “I am soooo busy”. Although I have a hectic schedule now that I am teaching again, it is a lame excuse for not getting something done that I feel is an important part of my business. I feel lately … Read more

Do You Hear What I Hear?

I have heard on the radio several times this week that one of the most stressful things during the holidays is dealing with relatives and more importantly their nosy questions.  Such questions include: When are you getting married? Have you lost weight? When are you going to give me grandchildren?, etc. I am sure they … Read more