An effective leader should be a visionary and possess x-ray vision. This is challenging in today’s environment so a leader must seek out others to provide suggestions and ideas. It seems though that there are two types of leaders – one who is a big picture type and the other who is very hands on. The best leader will be both tactical and strategic and know when the seesaw should sway one way or the other. A leader should have the expertise to see beyond the current issue and devise strategies that take in to account the future. So how to do it? Design thinking is one method that has been highly effective. “It is a methodology used by designers to solve complex problems, and find desirable solutions for clients. A design mindset is not problem-focused, it’s solution focused and action oriented towards creating a preferred future.” Although this appears to be product focused it can be also utilized in service-oriented companies.
IDEO, an award winning global design firm, is a leader in taking a human-centered, design-based approach to helping organizations in the public and private sectors innovate and grow. By using design thinking, a company can make decisions based on what future customers really want instead of relying only on historical data or making risky bets based on instinct instead of evidence.
This is not a quick fix method but one that uses a four-phase approach – gather inspiration, generate ideas, make ideas tangible, and share the story. It is a process that makes adjustments along the way instead of going with a particular solution before a real breakthrough takes place. This can be applied to any business challenge and has already been proven successful many times.
What is your business struggling with? Do you rely on past methods to solve current challenges without success? Are you willing to try something new even if it takes a bit more time?
Other “X” words to ponder – we would like to hear from you with your thoughts.